What can we do for you?
Our services cover the full range of needs of the communities of owners. In addition to our staff, we have collaborative programs with all types of professionals to meet all the needs of your community.
Areas of Specialization
We are specialists in communities of owners and we always provide the best personalised service to all our communities, achieving the best value for money for all our owners according to the fees paid.
Our management system enables us to adapt to the specific requirements of each community.
Community Administration
Comprehensive community management with rigour and transparency. We optimise your resources and guarantee the optimal maintenance of your building.
Lawyers
Legal representation specialized in community issues, property sales and purchases, inheritance matters, and the recovery of outstanding fees.
Our Services
At Intercala, we do not just manage communities; we maintain and increase the value of your assets by fostering harmony in relationships among neighbours within the community. Our multidisciplinary team works every day to offer you the peace of mind you deserve, with absolute dedication, transparency, and honesty.
Personalised attention
At Intercala, we are always available, we always answer you back, we always keep you informed. There are no excuses for not assisting you and treating you in a friendly, correct and efficient manner.
Troubleshooting
We manage repairs, insurance claims, building maintenance, oversee the various services provided by the community’s suppliers, improve neighbour relations, and many other actions aimed at resolving your community’s issues.
Financial management
Our financial management is, quite simply, unbeatable:
- No margin for error: Absolute accuracy in the control of accounts.
- Full information for owners: In-person and online queries, with 24-hour access to the accounts and the community’s expense invoices.
- Cost and expense analysis: Periodic audit of the cost/service ratio of the various suppliers.
- Total transparency: Clear breakdowns and settlements that are easy to understand.
Legal advice
At Intercala we provide free legal advice to the communities we manage, which is especially important in matters such as:
- Combating arrears / debt recovery: Active management for the collection of debts.
- Claims for construction defects: Defence of the community's interests against building issues.
- Legality of resolutions: Legal supervision of the points adopted at general meetings.
- Actions in response to nuisance activities: Mediation and measures against neighbours who disturb the coexistence.
- Compliance with legislation: Full respect for the law and local regulations.
Virtual Office
Through our virtual office hosted on Intercala’s website, you can carry out multiple procedures from your computer or mobile phone, at any time of day or any day of the year, without needing to visit our offices, using a password-protected system that guarantees absolute protection of your personal data.
- Incident reporting and tracking
- Checking your account status with the Community
- Access to the community’s financial reports
- Access to the community’s expense invoices
- Access to bylaws and internal rules
- Requesting certificates
- Changing bank direct debit details
- Access to general meeting minutes
- Access to current notices and meeting calls
- Other administrative procedures
Other issues
In general, our services encompass all actions necessary to comply with the provisions of Article 20 of the current Spanish Horizontal Property Law, which establishes that the administrator is responsible for:
- Ensuring proper management of the property, its facilities and services.
- Issuing warnings and formal notices to owners when necessary.
- Preparing the forecast expenditure plan and proposing funding methods.
- Managing maintenance and urgent repairs to the building.
- Implementing resolutions adopted at meetings; managing collections and payments.
- Acting as secretary to the Board/General Meeting and safekeeping all official documentation.
- Complying with any other duties entrusted by the Owners’ Association.
All services offered are GUARANTEED by public liability insurance.
What our clients say
Shall we talk about your community?
Feel free to ask us any questions without obligation or visit us at our offices.